Job Description

• Install, configure, and support workstation software, hardware, printers, CCTV, and phones
• Implement applications and software upgrades and troubleshoot any performance issues.
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.Replace parts as required.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.

Ability to diagnose and resolve technical issues

Qualifications

• Bachelor’s degree in Computer Science or related field
• 1-3 years of experience in IT Support.
• Very good experience with VMware,
• Very good experience with Linux system,.
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Attention to detail and good problem-solving skills.
• Good written and verbal communication
• Problem-solving
• Time management
• Multitasking

Location: El Dokki